Standard Shipping
- Metropolitan Areas- 2-5 business days
- Regional Areas- 5-7 business days
Express Shipping
- Australia 1-3 days business days
- New Zealand 3-5 business days
Same Day Delivery - delivery fee starts from $15
- Order before 2pm and receive by 6pm the same day
- Sydney Metro
- Melbourne Metro
Returns
We accept returns and exchanges on full-priced items, excluding earrings and sale items unless deemed faulty or required by law, and provided each of the following conditions are met:
- The return must be lodged via our Returns Portal within 7 days of receiving your order;
- Once lodged, the Return Item must be shipped within 2 business days of lodgement on the Returns Portal;
- Any Return Item not shipped within the above timeframes will be cancelled and the Return Item will no longer be eligible for return; and
- Return Item deemed ineligible for return will be returned to the customer if sent to Rachel Gilbert.
Same day delivery available in Sydney & Melbourne metro. Select at checkout. Order before 2pm.
Complimentary standard shipping on all orders.
